Title:
School Culture, Emotional Labor, and Teacher Burnout in Mainland China
Presenters:
Dr. Kwok Kuen Tsang, Assistant Professor College of Education Administration, Beijing Normal University
Abstract:
Literature suggests that teacher burnout is influenced by the market and hierarchy cultures in schools and teachers’ emotional labor strategies of surface and deep acting. However, this study suggests that school cultures and emotional labor strategies do not function independently. After surveying 425 Chinese teachers, the study found that school market culture increases teacher burnout, while school hierarchy culture decreases teacher burnout; however, the relationship between school market culture and teacher burnout is fully mediated by surface acting, and the relationship between school hierarchy culture and teacher burnout is partially mediated by surface acting and deep acting, respectively.
Keywords:
School culture, emotional labor, burnout, teacher, education reform
Creating Education Futures: The Role of Teachers and Schools in the New Social Contracts 